Choose the real problem
Define the team, equipment, documents, site context, and current operating baseline.
IMPLEMENTATION / DEFINED SCOPE
Make the first rollout small enough to measure and real enough to matter.
The rollout starts with a written baseline, a bounded equipment or site scope, named users, and a review date. Everyone knows what must be true before the work begins.
THE ROLLOUT
Four gates from interest to operating proof.
Prepare the source set
Match documents, validate the asset context, establish access, and train the named users.
Use it on live work
Track activation, repeat use, source access, helpfulness, and resolved cases for 45 days.
Review the evidence
Compare the result with the baseline, document the gaps, and decide what to expand.
45-DAY DESIGN-PARTNER PILOT
A fixed scope and a scorecard agreed before day one.
$2,500The pilot price is credited toward first-site commissioning when an annual site agreement is signed within 30 days of the review.
Technician activation and repeat use
Time from question to the supporting source
Answer helpfulness on real service calls
Resolved cases with cited technical evidence
Callback and repeat-visit exposure against the baseline
SITE COMMISSIONING
A clear handoff from source material to field-ready context.
Standard scope starts at $5,000 per site. Complex sites start at $10,000 after source-data and integration review.
- Asset register import and validation
- Document matching for the accepted asset scope
- Up to three site-plan layers
- Configured offline site packet
- Workspace roles and technician access
- Two training sessions and acceptance review
- Current asset register and naming conventions
- Available manuals, plans, and controlled site documents
- Named technical owner and pilot users
- Access decisions and acceptance authority
- Baseline metrics that the team can defend
- Dirty or incomplete asset data cleanup
- Custom CMMS or field-service integrations
- Extensive drawing recreation or additional plan layers
- Large history migrations and custom reporting
- Added locations, workflows, or training cohorts
ACCEPTANCE
Done has a definition.
Commissioning closes when the accepted asset scope is imported, source matches and exceptions are documented, plan layers are reviewable, the offline packet is prepared, named users can access the workspace, and the acceptance review is complete.
TYPICAL SEQUENCE
- Source audit and scope confirmation
- Workspace and asset configuration
- Technical validation and exception log
- User training and field readiness
- Acceptance review and pilot start
QUESTIONS / ANSWERED
Implementation questions, answered in scope.
Straight answers about fit, coverage, rollout, and technical trust.
01Can we upload private manuals and site documents?
Commercial plans can include private manuals, asset lists, plans, and service material. Organization and site permissions keep customer-specific material scoped to the authorized team.
02Who owns our data?
Customer-supplied documents and operational records remain the customer's data. Red to Green uses that material to configure, operate, secure, and support the service under the commercial agreement.
03How long does site setup take?
We confirm the schedule after a source audit. A standard site moves through asset import, document matching, plan setup, validation, training, and acceptance before the 45-day pilot starts. Timing depends on the quality of the asset register, the availability of manuals and plans, and any integration or cleanup work.
04What is included in the one-time commissioning fee?
Standard commissioning includes asset import, document matching, up to three plan layers, a configured offline packet, validation, and two training sessions. Dirty source data, custom integrations, extensive drawing work, and additional plan layers are scoped separately.
05Which users require paid licenses?
Named technicians who perform field work require paid licenses. Standard commercial pricing includes two manager or administrator accounts, while report viewers and requester-style users are not counted as technician seats.
06How does the pilot convert into an annual agreement?
The 45-day review compares the agreed baseline with activation, repeat use, time to the cited source, answer helpfulness, and resolved cases. If the customer signs an annual site agreement within 30 days of review, the $2,500 pilot payment is credited toward first-site commissioning.
Choose the account or site for the first 45 days.
Bring the asset list, five named users, and one service problem the team can measure against today.